Westpac Rescue Helicopter Service operates as part of NSW Emergency Services.
All helicopter operations are sourced through the Ambulance Service of NSW, Medical Retrieval Unit, Hunter New England Health, AMSA and NSW Police Service.
The Westpac Rescue Helicopter Service has two dedicated base operations at Tamworth and Broadmeadow in Newcastle. At each base there are hangar and engineering facilities, crew accommodation and office space for administration staff. The bases also includes refueling and maintenance facilities.
The Westpac Rescue Helicopter Service operates four helicopters from its two bases. All the aircraft are twin-engine, single pilot all weather machines, supported by a team of highly skilled aircraft engineers.